1. Introduction
Arkham Systems ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mentorship and career coaching services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, resume, educational background, and professional history.
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors).
- Communication Data: Messages, call recordings (with consent), and notes from mentorship sessions.
- Usage Data: Browser type, IP address, pages visited, time spent, and referring URL.
- Career Data: Job titles, industry, experience level, and career goals shared during sessions.
3. Use of Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain mentorship and coaching services.
- To process bookings and payments for consulting calls.
- To send you service updates, technical notices, and support messages.
- To respond to your inquiries and customer service requests.
- To send promotional emails and updates (with your consent).
- To improve our services and website functionality.
- To monitor and analyze trends, usage, and activities for security and fraud detection.
- To comply with legal obligations and enforce our agreements.
4. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: Third parties who assist us in operating the website and conducting our business (payment processors, email providers, hosting providers).
- Mentors and Coaches: Information necessary to provide you with mentorship services.
- Legal Requirements: When required by law or in response to legal process.
- Business Transfers: In connection with any merger, sale, bankruptcy, or transfer of assets.
- Your Consent: With your explicit permission for other purposes.
5. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal retention obligations.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to access your personal data.
- Right to correct inaccurate information.
- Right to request deletion of your data.
- Right to restrict processing of your data.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent at any time.
To exercise any of these rights, please contact us using the contact information below.
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your user experience. You can control cookie preferences through your browser settings. Some features of the website may not function properly if cookies are disabled.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective" date of this policy. Your continued use of the website constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
arkhamsystems.ark@gmail.com